Louisiana, Harley-Davidson, motorcycle, dealer, Hammond Harley-Davidson Shop

Testimonals

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"In 07 over the phone I purchased a softail custom from your dealership or at least I thought I was talking to the Hammond store only to find out the day I was coming in to pick it up that I had been dealing with the Baton Rouge store. Without hesitation you all transferred the deal from the Baton Rouge Store to the Hammond location and trailered the bike over for me to pick up since I was coming in from Gulfport. All the paperwork and the bike were waiting for me when I arrived. I have never seen such great service from EVERY department in a HD store ever. YOU ALL ARE THE BEST!!!! hands down. Recently I drove up there to pick up some parts for my ride only to find out they had to be ordered and once again without hesitation your parts department came thought. They placed my order with another over night order and THEN overnighted them to me in Gulfport WITHOUT ADDTIONAL CHARGE. I know this had to cost your business some money to do that but I drive by two other HD locations to get to yours because you all go the extra mile to help your customers. I will always do usiness with one Harley shop, Hammon, even though you are 98 miles away. THANK YOU! Ed Baker"

By: Ed Gulfport,MS

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"I can't begin to say enough good about the managment and associates at Hammond Harley. This was the second bike purchase from Hammond and it was as great an experience as the first time. When you purchase a bike from Hammond Harley you are also joining a family of great people. The Sales, Service and Management treat you in a professional manner. For your next bike purchase be sure to drop in and talk to the very knowledgable sales staff. I'm glad I did."

By: Franc Loranger,LA

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"I have to admit, I avoided going to the shop knowing I would get the fever to buy one. I'm so glad I did. As soon as I entered the building everyone was fantastic and willing to help with my needs. Troy Townley was my sales rep and he was outstanding in answering any and all of my questions. His entheusiasm and knowledge showed how much he enjoys his job. THANKS TROY!!!! This was my first purchace and I will return for my second. T. Ard Loranger, La. "

By: Tina Loranger,LA

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"My husband has had the fever for a new Harley for years. He got on your web site and contacted Troy Townley by phone to let him know we would be visiting the dealership the following Saturday. When we arrived we were greeted by Troy, calling Ike by his name because he saw our Mississippi license plate. Troy went the extra mile to help us and made us feel at home. We purchased a 2008 Rode King. Troy introduced us to Karey Buechele in the clothes department. She was also very helpful. Everyone was very nice. Over the years I have been in other Harley dealerships and let me tell you that yours was the best. "

By: Dewanna Meadville,MS

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"I recently had some warranty work done at the Hammond location.This work was to address some issues I have had with my bike since I took delivery in December '06. I went in and spoke with Richard Hodges. Richard diagnosed the problems immediately. I brought my bike in the next morning and left it with them.I can honestly say my bike is riding and performing better than it ever has since I took delivery when it was new. Great job Richard and crew.You appear to have gotten it right on your first try."

By: Michael Maurepas,LA

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"From my first visit in December '07 to my purchase on 2-11-08, I was treated with a professional, courteous, and enthusiastic staff. My salesman, John Kyle, clearly loves his work. Sales Manager John Gates handled the sale, financing, and warranty explanations with honesty and professionalism. Vinny was a terrific help with the owner's manual and procurement of insurance. Tim in Parts and David in Service also deserve recognition for making my purchase a pleasant one. Thanks for helping make a 30 year dream come true!"

By: D. Frederick Springfield,LA

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By: Anonymous hammond,LA

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"Buying a harley is a big investment. you want only the best. I have shop around locally and many miles away from home, with that said hammond harley is the only place I would recomend to anybody wanting a great deal. Customer service is what made me decide to buy from them. they are not like the other stores I have visited. these people really want your business and when you leave there you know you made the right choice on your purchase..I'm proud to sport around on my bike wearing a hammond harley shirt."

By: Robbie larose,LA

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"The Hammond Harley employees are absolutely great. Everyone is so friendly and helpful. I have (regrettably) purchased from another Harley store, and would never recommend them. I have since learned my lesson. I tell everyone I know that needs a bike, parts, or anything Harley, just go to Hammond. My entire family loves the Hammond Harley store. It's the ONLY one we'll go to."

By: AMY DENHAM SPRINGS,LA

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"service rep was very helpful and informative,it was a pleasure to have had my bike serviced here,also other staff members i spoke to were very courtious and polite. thanks again, Marcos A. Lopez"

By: marcos abita springs,LA

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"Staff was great with my purchase of my 07 street bob."

By: harold laplace,LA

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By: Steven Ponchatoula,LA

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"Just wanted to say I bought a 2007 Night train this last week, and the overall experience of someone buying a bike for the first time in 25 years, was wonderful. From the very beginning with my sales specialist, Evie, to the loan dept with Rachael and Laura, and on to the expert advice of the parts and service guys. The training wheels are off and I couldn't have purchased a car or home easier than purchasing my bike. Once again. Thank you. Bob Causey USN Retired."

By: robert mandeville,LA

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" I just wanted to say that I research and analyze things to death when I purchase something. So I contacted all the dealerships in the area, looking for deals and knowledge. I recieved no return calls or emails, the price was more and the service was going to be a headache. So I was headed all the way back to my hometown of Charleton, South Carolina to a dealership I was familar with, because of what I found out here. Then someone told me about Hammond Harley Davidson . I was looking for the perfect dealership. One that had a great sale's and service dept and mostly experience, since I am a novice. Well, I found Evie,and the rest is history. She sold me the bike I wanted, Rachel got me the financing and Laura was there to close the deal. They were patient, they listened to my most ridiculous questions, and gave me advise like I was a member of their family.I got someone to basically walk me thru the process of buying my first Motorcycle. As one other person commented on this site, I also found friends. There really is no other place to look for a great deal, friendly atmosphere, and outstanding professionalism. Needless to say I canceled my trip. Hooya, Hammond Harley Davidson HM1 USN Retired. SPEC-OPS"

By: Anonymous ,XX

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By: Darryl Independence,LA

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"glad to own a harley"

By: charles hammond,NE

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By: charles hammond,MO

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"I just got my 2007 Ultra Classic,,, great bike, and not only did I get a good deal,, made some great friends in the process... the staff at the Hammond store make you feel like family and that you are home. thanks to everyone who helped me with my purchase. Tom"

By: tom Loranger,LA

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" Ronald Witte and Rachael Thibodeaux were most helpful in my purchase of a beautiful Road King Classic. I found them to be honest and professional in all matters. My plan was to visit several dealerships that day in search of a used Road King. My trip was cut short after my first stop at the Harley Davidson dealership in Hammond. I found no reason to go any further with my hassle free purchase of a great buy. Thank you for making my visit so pleasant! Steve Heathcock Retired Coast Guard "

By: Steve Carriere,MS

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"I am writing to say how pleased I am with the dealership, I was in today for my first time to compare prices and bikes and spoke with Evie Arnold and want to thank her for all her help and info she gave me, she was very friendly,polite and helpful, the way a dealership should operate and treat customers,I did not buy a bike today but will keep you in mind for sure, will definitely be stopping in again in the future."

By: Barry Bridge City,LA

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"I actually purchase my bike from another dealer. However, after my first visit in your shop, I will not go back to slidell. I deal with Wayne and Tim pretty much on a daily basis, and they are always willing to take the time to answer my questions and guide me appropriately. They are always honest with me about what would be the best options for my bike. Although I have not been a Harley owner long, I already feel like part of the Hammond Harley family. Tony Pizzitolo"

By: Anthony (Soul Patch) covington,LA

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"I purchased my '07 Road King from Dutch, (sadly missed now), a smooth process. Tim, Chuck, and Wayne are good parts people, and Richard goes out of his way to explain things about service to me. The whole crew is professional, but Kristin in service is missed, I'm sad to say. Anyway top notch Dealership, Malcolm.. "

By: Ray hammond,LA

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"A buddy told me if you want a hog, go to Hammond Harley-Davidson and talk to Dutch. Talked to him over the phone twice, got the ball rolling and the wife and I went in that following Saturday... I rang the hell out of that Bell...Thanks Dutch, for a great deal on the RoadKing Classic...Al and Dessie Barringer"

By: al bogalusa,LA

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"Outstanding service/sales!! Tim, Chuck and Wayne are a definite asset to your organization. Keep up the great work!"

By: Tim Madisonville,LA

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"I purchased my FLHTCUI at another dealership and Hammond took me in like family. I have never experienced a more qualified group of people who went out of their way to make sure I was happy and to see if I had any concerns about my new ride. The first service was done exactly like the book called for and even beyond. I can't say enough about Kristin in the Service Department. Thanks for a great experience and I feel at home everytime I go there."

By: Joe Brookhaven,MS

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"WE'LL SATIFIED WITH SALES & SERVICE. WHEN I STOPPED BY JUST TO LOOK & WINDED UP BUYING A 2004 FAT BOY. IT'S A GREAT BIKE LOTS OF TORQUE, FAST, SMOOTH RIDE & WELL BALANCE. THANKS RICKY"

By: Anonymous Franklinton,LA

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"I just wanted to pass some comments about my recent service at the Hammond store. First of all Richard your service mgr. has been very accomodating with my problems on my FLHTCUI, which has been a problem from the first day I bought it, which was from your Baton Rouge store. Richard worked very hard on trying to pinpoint the problem and after much effort I believe he has accomplished that, plus the fact he was most respectful and in my opinion bent over backwards in getting it resolved. He needs to be recognized for his technical abilities and customer service. I hope Malcomn reads this."

By: Dennis Mandeville, LA.,LA

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"keep up the great work!!!"

By: steven hammond,LA

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"Made a trip west to visit the new shop...Motorclothes Manager Nikki and her associate Katie made my daughter and I feel comfortable despite the fact we don't own a Harley (YET!!!). Great selection of t shirts & leathers, nice folks. When we're ready, we'll definitely return to buy our first Harley! Thank you for making us feel like a part of your "family.""

By: Karey Mandeville,LA

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"TIM & WAYNE ARE THE BEST!! I OWN A SPORTSTER, AND TIM'S KNOWLEDGE OF PERFORMANCE UPGRADES COUPLED WITH WAYNE'S SUGGESTIONS FOR COSMETIC IMPROVEMENTS HAVE HELPED ME MAKE MY SPORTSTER THE BIKE I HAVE ALWAYS DREAMNED OF! RICHARD IN SERVICE GAVE ME AN HONEST QUOTE FOR LABOR...IST CLASS OPERATION THROUGH AND THROUGH!"

By: Anonymous COVINGTON,LA

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"Rachael and Laura were both very professional and helpful in setting up the financing. Joe, my salesman, was very friendly and helped to ease the stress of purchasing my first Harley. The parts gentelman (didn't catch his name)let me try out the Sundowner seat prior to purchase, he installed it himself, talk about going the extra mile. Felix Pollet"

By: Felix French Settlement,LA

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"Being frequent fly bys to the BR dealership, Angel and I were so anxious to get a HD shop in Hammond; and having it owned and operated by the GANG in BR makes it ALL THE BETTER. We stop in to socialize and LOOK, but inevitably leave with a bag of GOODS. We truly "feel like family" when we walk into the BRHD, we can only hope the Hammond shop will follow suit!! Our first service visit was all that we expected, and we're proud to wear our new shirts. The facilites are awesome and we look forward to the local bike events. Welcome to our town and best wishes for a prosperous, bell ringing HD shop!!"

By: Gretchen and Angel Hammond,LA

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"Ronnie and Rachael were great.I felt right at home"

By: Michael Reserve,LA

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By: chris mandeville,LA

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"I had always gone to Baton Rouge, and was thrilled to hear of a closer location to Mandeville. I want to say that Richard was first rate, very complete in making sure I was satisified with the work performed, and he was most knowledgable... Also, glade to see Tim as part of the staff, first rate Harley Indivdual. Thank you. "

By: Dennis Mandeville, ,LA

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By: Rodney Independence,LA

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By: lawrence Ponchatoula,LA

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