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| Below you will find what some of our customers say about our dealership.
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"As always Will in service is as helpful as ever and the parts department helped me get the correct part so I am now the owner of a modulator the turns the rear turn signals into running/brake lites.
Wow did that little addition really lites up the back end.
The hammond HD staff as usual is always helpful and pleasant to deal with. Keep up the good work. Will most likely see you again soon about a couple of other things Will and I talked about, and the parts dept said they could get."
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| By: Bill Covington,LA |
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"Well, as promised, a word about the first service.
Everything was taken care of as promised in the time frame given. Issue with back rest on the tour pack fixed as well.
Friendly knowlegable staff, especially the big fella(wish I could put his name here but am unable to at the moment) he is very helpfull and has an enthusiasm for the product and helping the customer. Have to watch out cause his attitude causes me to pull out the wallet and get the accessory he is telling me about.
Was introduced to all at the purchase and haven't yet got all the names to the faces. I'll have to get a picture and name list going so I can get everyone in order.
For now, Thanks to the "Big Guy" and the service department for a top knotch service experience."
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| By: Bill Covington,LA |
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"Best purchase experience I ever had.
Friendly informative staff at Hammond Harley-Davidson.
Haven't had my first service yet, but I'm sure it will be top notch. Will update with a service review after I have had that experience.
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| By: William ,LA |
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"I would like to commend Laura and the parts and service dept. for their help this weekend. I purchased a new seat and had some problems installing it. They helped me me through my problems and got me on the road . Good job guys. Keep it up."
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| By: Carlton Hammond,LA |
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"In 07 over the phone I purchased a softail custom from your dealership or at least I thought I was talking to the Hammond store only to find out the day I was coming in to pick it up that I had been dealing with the Baton Rouge store. Without hesitation you all transferred the deal from the Baton Rouge Store to the Hammond location and trailered the bike over for me to pick up since I was coming in from Gulfport. All the paperwork and the bike were waiting for me when I arrived. I have never seen such great service from EVERY department in a HD store ever. YOU ALL ARE THE BEST!!!! hands down. Recently I drove up there to pick up some parts for my ride only to find out they had to be ordered and once again without hesitation your parts department came thought. They placed my order with another over night order and THEN overnighted them to me in Gulfport WITHOUT ADDTIONAL CHARGE. I know this had to cost your business some money to do that but I drive by two other HD locations to get to yours because you all go the extra mile to help your customers. I will always do usiness with one Harley shop, Hammon, even though you are 98 miles away.
THANK YOU!
Ed Baker"
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| By: Ed Gulfport,MS |
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"I can't begin to say enough good about the managment and associates at Hammond Harley. This was the second bike purchase from Hammond and it was as great an experience as the first time. When you purchase a bike from Hammond Harley you are also joining a family of great people. The Sales, Service and Management treat you in a professional manner. For your next bike purchase be sure to drop in and talk to the very knowledgable sales staff. I'm glad I did."
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| By: Franc Loranger,LA |
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"I have to admit, I avoided going to the shop knowing I would get the fever to buy one. I'm so glad I did.
As soon as I entered the building everyone was fantastic and willing to help with my needs. Troy Townley was my sales rep and he was outstanding in answering any and all of my questions. His entheusiasm and knowledge showed how much he enjoys his job. THANKS TROY!!!!
This was my first purchace and I will return for my second.
T. Ard
Loranger, La. "
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| By: Tina Loranger,LA |
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"My husband has had the fever for a new Harley for years. He got on your web site and contacted Troy Townley by phone to let him know we would be visiting the dealership the following Saturday. When we arrived we were greeted by Troy, calling Ike by his name because he saw our Mississippi license plate. Troy went the extra mile to help us and made us feel at home. We purchased a 2008 Rode King. Troy introduced us to Karey Buechele in the clothes department. She was also very helpful. Everyone was very nice. Over the years I have been in other Harley dealerships and let me tell you that yours was the best. "
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| By: Dewanna Meadville,MS |
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"I recently had some warranty work done at the Hammond location.This work was to address some issues I have had with my bike since I took delivery in December '06. I went in and spoke with Richard Hodges. Richard diagnosed the problems immediately. I brought my bike in the next morning and left it with them.I can honestly say my bike is riding and performing better than it ever has since I took delivery when it was new. Great job Richard and crew.You appear to have gotten it right on your first try."
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| By: Michael Maurepas,LA |
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"From my first visit in December '07 to my purchase on 2-11-08, I was treated with a professional, courteous, and enthusiastic staff. My salesman, John Kyle, clearly loves his work. Sales Manager John Gates handled the sale, financing, and warranty explanations with honesty and professionalism. Vinny was a terrific help with the owner's manual and procurement of insurance. Tim in Parts and David in Service also deserve recognition for making my purchase a pleasant one. Thanks for helping make a 30 year dream come true!"
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| By: D. Frederick Springfield,LA |
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