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 Malcolm & Donna Zanca Malcolm Zanca is the President and owner of Harley-Davidson/Buell of Baton Rouge and the Hammond Harley-Davidson Shop. He has been a Harley dealer since 1975 when he and his dad, Vincent, acquired Harley-Davidson as part of their small motorcycle shop - Hammond Suzuki in Hammond, LA. Mr. Zanca and Malcolm ran the business together, Malcolm as Service Manager and lead tech, and Mr. Zanca headed up all other aspects of the business. Opportunity knocked in 1980 when the Baton Rouge dealership went up for sale. Mr. Zanca purchased the dealership and moved the operation to Baton Rouge on Main Street.
The dealership opened a new facility on Harrell's Ferry Road in July 1981 where it was expanded and remodeled twice. Mr. Zanca retired from the business because of declining health and Malcolm took over operation of the business.
Donna Zanca taught school in Ponchatoula while working with Malcolm on weekends, holidays, and summer vacations. She assisted in all aspects of the business.
As the business grew, it was time to relocate to a larger facility to meet the demands of the changing market. Donna retired from teaching after 20 years and began to work fulltime in 1994, and they moved to Baton Rouge. The new 40,000 sq.ft. facility on Siegen Lane opened its doors in November of 2000. Malcolm has recently served on Harley-Davidson's National Dealer Advisory Council as its President. He also served on the Buell Strategy Committee and Harley-Davidson's Financial Services Dealer Advisory Council. The passion and dedication to our business and their great staff has earned them the Gold Bar & Shield "Top 25" Dealer Award five times. The strive for excellence has always been Malcolm's goal in growing the business and making it fun at the same time.
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General Manager Ron Gaston was one of the original Region Managers for Harley-Davidson Credit, Ron serviced a 12 state territory in the southeast, as well as North American dealer finance training. Well known throughout the dealer network as "Swampthing," Ron conducted finance seminars at remote locations as well as Harley-Davidson University DOT Training. Since then he has managed dealerships in several areas of the country. Arriving in Baton Rouge in mid November 2003 for what he claims will be the last frontier. Contact Ron Gaston at 225-292-9632 or via e-mail at rgaston@harleybr.com. |  |
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| Operations Manager for Hammond H-D Laura Dove-Hodges has been working for Harley-Davidson Dealerships for the past 21 years, 16 of those years in management. She is a Southern California girl born and raised in San Diego. Her first job in a Dealership was as a receptionist and she has done every job in between. (Literally)! She has a strong work ethic and honest approach to doing business. That is why she has been so blessed with this career of 20+ years. Laura is not only a Harley-Davidson enthusiast who rides but she also has a passion for John Deere tractors. She loves animals and it has been her childhood dream to live on a working farm. She has come to Louisiana to make her dreams come true. Contact Laura Dove-Hodges at 985-345-8381 or via e-mail at lhodges@hammondharleydavidson.com. |  |
| Service Manager for Hammond H-D Richard Hodges started his career with the Zanca family in 1978 while attending South Eastern University and LSU studying Mechanical Engineering. Richard spent the first 16 years as a line technician refining his natural technical abilities before moving to the position of Service Manager; the position he has held for the last 15 years. He holds the Harley Davidson's highest ranking of Master of Technology and continues to attend Harley University on a regular basis to be up to date on all the latest technology. He and his wife Laura run a small farm in the Independence area raising beef cattle in their spare time. Richard has a huge passion for aviation and loves flying, he holds a commercial pilots license and is rated to fly everything up to the Boeing 727. You can usually find him hanging around the local airports when he has spare time. Contact Richard Hodges at 985-345-8381 or via e-mail at rhodges@hammondharleydavidson.com. |  |
| Sales Manager for Hammond H-D John Gates is totally committed to making Hammond Harley-Davidson the very best Dealership possible. John Gates has been riding Harley-Davidson motorcycles for 29 years now. John is a firm believer in honesty, being upfront and has a strong need to satisfy the customer's needs. John grew-up in the Hammond area a native of Albany grew-up riding the back roads…country roads of Tangipahoa / Livingston highways for more than half his life. John has worked his way from Salesman, to Finance Manager for Big Dog Motorcycles…. and now Sales Manager for Hammond Harley-Davidson. John would like to welcome everyone to stop by and visit him at the new store…all ridings welcome… Contact John Gates at 985-345-8381 or via e-mail at jgates@hammondharleydavidson.com. |  |
| Finance & Insurance Manager for Hammond H-D John Gates at Hammond Harley-Davidson is here to arrange financing for your purchase and explain all Harley-Davidson Financial Services has to offer, including Harley's Extended Service Plans. Contact Hammond H-D at 985-345-8381 or via e-mail at info@hammondharleydavidson.com | |
| Parts & Accessory Manager for Hammond H-D Tim has been in the Powersports industry over 20 years, and well over a decade of that time has been spent with Harley Davidson! He has had the opportunity to have served in a variety of positions that truly allow him to provide our customers with a higher level of customer service. Tim is passionate about all things Harley, and he proudly owns a 1979 FLH and a 1986 rigid frame "Frisce-style Sportster. The sportster was built in the kitchen back in 2003, and was recently a feature bike in the November issue of Iron Works magazine. When not helping folks personalize their bikes or locating a part for service, Tim is either renting one of Hammond Harley's rental fleet or promoting the benefits of the Rider's Edge new rider program taught bi-weekly at the Hammond facility. At home, Tim enjoys spending time with his wife Karey and their 3 children. The family also includes a dog & 2 "senior" cats! Tim also loves to cook, and has quite a collection of Harley Davidson and early automotive memorabilia. The parts department of Hammond Harley Davidson is committed to exceeding all of your parts and accessories expectation, so please let them know if there's something you need that's not in inventory. Contact Tim Buechele at 985-345-8381 or via e-mail at tbuechele@hammondharleydavidson.com. |  |
MotorClothes® Merchandise Manager for Hammond H-D
Jacqueline "Nikki" Meek started her H-D experience at the ripe early age of 18 working for Barnett Harley-Davidson in El Paso, TX. A huge surprise seeing as her Mother, Stepfather, and Sister all work for Harley-Davidson. Since her tenure at Barnett's, she has worked at 3 other large Harley-Davidson dealerships, from Arizona to Florida, and comes to the Hammond family with vast management experience in General Merchandising. Nikki and her husband Dewayne, Service Manager for the Baton Rouge store, relocated to the Walker area in March of 2005 to become part of the H-D family in Baton Rouge. Her love for shoes, clothes and the Harley-Davidson experience makes her a natural fit in General Merchandising. Nikki's greatest passions in life are her family, her career, and her pets; especially their recently adopted "son", Chopper Meek, who holds the distinction of "Official Shop Pooch" of Hammond Harley-Davidson and their "daughter" Cheyenne Meek, who goes to work with Dad at the Baton Rouge store.
Nikki would like to extend an open Welcome to each and everyone and if there is anything her and her staff can do for you, all you need to do is ask.
Contact Nikki Meek at 985-345-8381 or via e-mail at nmeek@hammondharleydavidson.com. | |
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